Shipping & Returns
How much does shipping cost?
Shipping costs and estimated delivery dates appear at checkout based on your address and selected delivery method.
When will my order ship?
Orders are dispatched after payment confirmation, with tracking details sent by email when available.
How long does delivery take?
Delivery times vary by destination, product availability, carrier workload, and the shipping option selected.
What if my order arrives damaged?
Contact iboox support promptly if your package arrives damaged, incomplete, or different from your order.
Can I return an item?
You may request a return within 30 days, provided the item is unused and complete.
How do I start a return?
Start your return by contacting support with your order number and reason for return.
